| 000 | 00912nam a2200253 a 4500 | ||
|---|---|---|---|
| 001 | vtls000088361 | ||
| 003 | KUKTEM | ||
| 005 | 20251125095834.0 | ||
| 008 | 150617t2014 nyua f 001 0 eng d | ||
| 020 | _a9780071821148 | ||
| 020 | _a0071821147 | ||
| 039 | 9 |
_a201506171502 _bsafura _c201506171501 _dsafura _y201506171501 _zsafura |
|
| 040 | _aUMP | ||
| 090 | _aHD57.7 .B76 2014 | ||
| 100 | 1 | _aBrown, Linden | |
| 245 | 1 | 4 |
_aThe Customer culture imperative : _ba leader's guide to driving superior performance / _cDr. Linden R. Brown and Chris L. Brown |
| 260 |
_aNew York : _bMcGraw-Hill Education, _c2014 |
||
| 300 |
_axvii, 318 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 | _aLeadership | |
| 650 | 0 | _aConsumer satisfaction | |
| 700 | 1 | _aBrown, Chris L. | |
| 999 |
_aVIRTUA40 _c75212 _d75218 |
||
| 999 | _aVTLSSORT0080*0400*0200*0201*0900*1000*2450*2600*3000*5040*6500*6501*7000*9992 | ||