| 000 | 01392nam a2200349 a 4500 | ||
|---|---|---|---|
| 001 | vtls000082339 | ||
| 003 | KUKTEM | ||
| 005 | 20251125095852.0 | ||
| 008 | 141027t2014 nyua f 001 0 eng d | ||
| 020 | _a9780077841201 (hbk.) | ||
| 020 | _a0077841204 (hbk.) | ||
| 020 | _a9780078024078 (hbk.) | ||
| 020 | _a0078024072 (hbk.) | ||
| 020 | _a9781259010651 (international edition) | ||
| 039 | 9 |
_a201904301155 _bAUTHORITY _c201811121239 _dsaini _c201506011136 _dsaini _c201412301122 _damy2 _y201410271232 _zdilla |
|
| 040 | _aUMP | ||
| 090 | _aHD9980.5 .F58 2014 | ||
| 100 | 1 | _aFitzsimmons, James A. | |
| 245 | 1 | 0 |
_aService management : _boperations, strategy, information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi |
| 250 | _a8th ed. | ||
| 250 | _aInternational Edition | ||
| 260 |
_aNew York, NY : _bMcGraw-Hill, _c2014 |
||
| 300 |
_axviii, 524 p. : _bill. ; _c28 cm. |
||
| 490 | 0 | _aThe McGraw-Hill/Irwin series operations and decision sciences | |
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aService industries _xManagement |
|
| 700 | 1 | _aFitzsimmons, Mona J. | |
| 700 | 1 | _aBordoloi, Sanjeev | |
| 999 |
_aVIRTUA40 _c75452 _d75458 |
||
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| 942 | 0 | 0 | _01 |