| 000 | 00916nam a2200241 a 4500 | ||
|---|---|---|---|
| 001 | vtls000077757 | ||
| 003 | KUKTEM | ||
| 005 | 20251125095917.0 | ||
| 008 | 140423t2013 paua f 001 0 eng d | ||
| 020 | _a9781466638945 | ||
| 039 | 9 |
_a201411101738 _bsaini _y201404230914 _zdilla |
|
| 040 | _aUMP | ||
| 090 | _aHD9980.5 .P33 2013 f | ||
| 100 | 1 | _aPablos, Patricia Ordóñez de | |
| 245 | 1 | 0 |
_aBest practices and new perspectives in service science and management / _cPatricia Ordóñez de Pablos and Robert Tennyson |
| 260 |
_aHershey, PA : _bBusiness Science Reference, _c2013 |
||
| 300 |
_axxvi, 392 p. : _bill. ; _c29 cm. |
||
| 500 | _a"Premier reference source"--Cover | ||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aService industries _xManagement |
|
| 700 | 1 | _aTennyson, Robert D. | |
| 999 |
_aVIRTUA40 _c75822 _d75828 |
||
| 999 | _aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5000*5040*6500*7000*9992 | ||