| 000 | 01264nam a2200313 a 4500 | ||
|---|---|---|---|
| 001 | vtls000078075 | ||
| 003 | KUKTEM | ||
| 005 | 20251125095940.0 | ||
| 008 | 140508t2013 paua f 001 0 eng d | ||
| 020 | _a9781466640825 | ||
| 039 | 9 |
_a201412111048 _bsaini _y201405081151 _zdilla |
|
| 040 | _aUMP | ||
| 090 | _aHF5415.32 .C66 2013 f | ||
| 245 | 0 | 0 |
_aConsumer information systems and relationship management : _bdesign, implementation, and use / _cAngela Lin, Jonathan Foster, Paul Scifleet |
| 260 |
_aHershey, PA : _bBusiness Science Reference, _c2013 |
||
| 300 |
_axviii, 236 p. : _bill. ; _c29 cm. |
||
| 490 | 0 | _aAdvances in marketing, customer relationship management, and E-Services (AMCRMES) book series | |
| 500 | _a"Premier Reference Source"--Cover | ||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 | _aConsumer profiling | |
| 650 | 0 |
_aConsumer behavior _xData processing |
|
| 650 | 0 |
_aCustomer services _xInformation technology |
|
| 650 | 0 | _aManagement information systems | |
| 650 | 0 | _aElectronic commerce | |
| 700 | 1 | _aLin, Angela | |
| 700 | 1 | _aFoster, Jonathan | |
| 700 | 1 | _aScifleet, Paul | |
| 999 |
_aVIRTUA40 _c76142 _d76148 |
||
| 999 | _aVTLSSORT0080*0200*0400*0900*2450*2600*3000*4900*5000*5040*6500*6501*6502*6503*6504*7000*7001*7002*9992 | ||