| 000 | 01330nam a2200253 a 4500 | ||
|---|---|---|---|
| 001 | vtls000081063 | ||
| 003 | KUKTEM | ||
| 005 | 20251125095955.0 | ||
| 008 | 140616t2014 nyu g 000 0 eng d | ||
| 020 | _a9780814432983 (pbk.) | ||
| 020 | _a0814432980 (pbk.) | ||
| 039 | 9 |
_a201501071000 _bsaini _y201406161133 _zdilla |
|
| 040 | _aUMP | ||
| 090 | _aHF5549.5.E42 E94 2014 | ||
| 100 | 1 |
_aEvenson, Renee, _d1951- |
|
| 245 | 1 | 0 |
_aPowerful phrases for dealing with difficult people : _bover 325 ready-to-use words and phrases for working with challenging personalities / _cReneÌe Evenson |
| 260 |
_aNew York : _bAMACOM, _c2014 |
||
| 300 |
_aix, 225 p. ; _c23 cm. |
||
| 505 | 0 | _aIntroduction -- Powerful phrases + actions = successful work relationships -- Communicating powerful phrases -- Actions that enhance powerful phrases -- Effective conflict resolution = strengthened work relationships -- Five steps to effective conflict resolution -- Powerful phrases for challenging coworker situations -- Powerful phrases for challenging situations with your boss -- Powerful phrases for situations you cause | |
| 650 | 0 | _aProblem employees | |
| 650 | 0 | _aPersonnel management | |
| 650 | 0 |
_aEnglish language _vTerms and phrases |
|
| 999 |
_aVIRTUA40 _c76380 _d76386 |
||
| 999 | _aVTLSSORT0080*0200*0201*0400*0900*1000*2450*2600*3000*5050*6500*6501*6502*9992 | ||