| 000 | 00738nam a2200217 a 4500 | ||
|---|---|---|---|
| 001 | vtls000086248 | ||
| 003 | KUKTEM | ||
| 005 | 20251125100248.0 | ||
| 008 | 150513t2015 njua g 000 0 eng d | ||
| 020 | _a9781632401311 (hbk.) | ||
| 039 | 9 |
_a201508101208 _basma _c201508101207 _dasma _y201505131258 _znadia |
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| 040 | _aUMP | ||
| 090 | _aHF5415.5 .C876 2015 | ||
| 245 | 0 | 0 |
_aCustomer relationship management / _cedited by Edward Pepper |
| 260 |
_aNew Jersey : _bClanrye International, _c2015 |
||
| 504 | _aIncludes bibliographical references | ||
| 650 | 0 |
_aCustomer relations _xManagement |
|
| 650 | 0 | _aCustomer service | |
| 700 | 1 | _aPepper, Edward | |
| 999 |
_aVIRTUA40 _c78886 _d78892 |
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| 999 | _aVTLSSORT0080*0200*0400*0900*2450*2600*5040*6500*6501*7000*9992 | ||