000 00878nam a2200265 a 4500
001 vtls000089338
003 KUKTEM
005 20251125100250.0
008 150630t2013 nyu f 001 0 eng d
020 _a9780071813372
020 _a0071813373
039 9 _a201510261553
_bsafura
_y201506301618
_zezzatul
040 _aUMP
090 _aHF5415.32 .P34 2013
100 1 _aPaharia, Rajat
245 1 0 _aLoyalty 3.0 :
_bhow big data and gamification are revolutionizing customer and employee engagement /
_cRajat Paharia
260 _aNew York :
_bMcGraw-Hill,
_c2013
300 _axv, 281 p. ;
_c24 cm.
500 _aIncludes index
650 0 _aBrand loyalty
650 0 _aCustomer relations
650 0 _aMarketing
_xManagement
650 0 _aCorporate culture
999 _aVIRTUA40
_c78922
_d78928
999 _aVTLSSORT0080*0200*0201*0400*0900*1000*2450*2600*3000*5000*6500*6501*6502*6503*9992