| 000 | 00997nam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | vtls000096702 | ||
| 003 | KUKTEM | ||
| 005 | 20251125103450.0 | ||
| 008 | 160715t2014 at a f 001 0 eng d | ||
| 020 | _a9781285193908 (pbk.) | ||
| 020 | _a1285193903 | ||
| 039 | 9 |
_a201904251545 _bAUTHORITY _c201612201657 _dsafura _y201607150912 _zepul |
|
| 040 | _aUMP | ||
| 090 | _aHD9980.5 .F57 2014 | ||
| 100 | 1 | _aFisk, Raymond P. | |
| 245 | 1 | 0 |
_aServices marketing : _ban interactive approach / _cRaymond P. Fisk, Stephen J. Grove, Joby John |
| 250 | _a4th ed. | ||
| 260 |
_aAustralia : _bSouth-Western Cengage Learning, _c2014 |
||
| 300 |
_axxiii, 261 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references and indexes | ||
| 650 | 0 |
_aService industries _xMarketing |
|
| 650 | 0 |
_aService industries _xManagement |
|
| 700 | 1 | _aGrove, Stephen J. | |
| 700 | 1 | _aJohn, Joby | |
| 999 |
_aVIRTUA40 _c85617 _d85623 |
||
| 999 | _aVTLSSORT0080*0200*0201*0400*0900*1000*2450*2500*2600*3000*5040*6500*6501*7000*7001*9992 | ||