| 000 | 01428nam a2200361 i 4500 | ||
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| 999 |
_c98049 _d98055 |
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| 003 | MY-KuUP | ||
| 005 | 20251125110139.0 | ||
| 006 | a||||fq|||| 001 0 | ||
| 007 | cr b|||||||||| | ||
| 008 | 221201s2018 gw |||fq|||| 001 0 eng d | ||
| 020 |
_a9783662553817 _qebook |
||
| 040 |
_aWorldCat _beng _cUMP _erda |
||
| 090 | _aHF5415.5 .K86 2018 | ||
| 100 | 1 | 0 |
_aKumar, V., _eauthor. |
| 245 | 1 | 0 |
_aCustomer Relationship Management : _bconcept, strategy, and tools / _cV. Kumar, Werner Reinartz |
| 250 | _aThird edition | ||
| 264 | 1 |
_aBerlin, Germany : _bSpringer, _c2018 |
|
| 300 | _a1 online resource | ||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _acomputer |
||
| 338 |
_2rdacarrier _aonline resource |
||
| 490 | 1 | _aSpringer Texts in Business and Economics | |
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aCustomer relations _xManagement |
|
| 650 | 0 |
_aCustomer relations _xData processing |
|
| 650 | 0 | _aBusiness and Management | |
| 650 | 0 | _aAnalytics | |
| 700 | 1 | 0 |
_aReinartz, Werner, _eauthor. |
| 830 | 0 | _aSpringer texts in business and economics | |
| 856 | 4 | 0 |
_uhttps://ebookcentral-proquest-com.libraryumpsa.idm.oclc.org/lib/kuktemlib-ebooks/detail.action?docID=6247945&query=9783662553817 _zOff-Campus link |
| 856 | 4 | 0 |
_uhttps://ebookcentral.proquest.com/lib/kuktemlib-ebooks/detail.action?docID=6247945&query=9783662553817 _zClick here to access (Direct Link) |
| 942 |
_2lcc _cEBOOK |
||