000			03441ntm a2200373 i 4500
999			_c99931 _d99937
003			MY-KuUP
005			20251125110804.0
006			t||||fr|||| 000 0
007			ta
008			230830t20232023 a|||fr|||| 000 0 eng d
020			_aTHE0009706 (Local) _qHardback
040			_aUMP _beng _cUMP _erda
090			_aFIM .H38 2023r Thesis
100	1		_aMuhammad Hatta Bin Kassim, _eauthor.
245	1	0	_aMeasuring the effectiveness of border crossing management between malaysia & thailand with reference to bukit kayu hitam – sadao and padang besar – padangbasa / _cMuhammad Hatta Bin Kassim
264		1	_aKuantan, Pahang : _bUMP, _c2023
264		4	_c©2023
300			_axii, 161 pages : _billustaration (some col.) ; _c30 cm. + _e1 CD-ROM
336			_2rdacontent _atext
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
337			_2rdamedia _acomputer
338			_2rdacarrier _avolume
338			_2rdacarrier _acomputer disc
347			_2rda _atext file _bPDF
500			_aFaculty of Industrial Management
502			_aThesis (Master of Industrial Management) -- Universiti Malaysia Pahang – 2023
504			_aIncludes bibliographical reference
520	3		_aThe Immigration Department of Malaysia, being the first line of defence, has always been in the limelight for its success stories as well as its flops due to integrity, system, and management issues. The debatable issue in Integrated Border Crossing Management (IBM) is the difficulty for any immigration operator to maintain balance with compliance requirements. Thus, the department needs to keep in line with the fast-emerging threats by having proper planning to keep the department strong in the challenging emigrational environment. An IBM system commonly refers to the number of agencies manning multiple authorizations in border crossing examinations that involve the examination of people and goods. Most of the previous research have limited studies and limited data on the topic. Bukit Kayu Hitam and Padang Besar have traditionally operated to accommodate the locals and have expanded to be among the most challenging entry points due to their accessibility to multiple irregular activities. Thus, the aim of this research is to study the current implementation of the border crossing management system in managing the border between Malaysia and Thailand. Moreover, to suggest countermeasures to reduce the implementation gaps in managing the border between both countries, as the increasing gaps may lead to management issues. The research was conducted using a qualitative method (semi-structured interviews and ATLAS.ti 22 software), with results indicating that three major themes emerged which are Policy, current technology adoption, and border crossing management are factors that influence cross-border management. This illustrates the importance of having an efficient control module that reflects the smoothness of the border crossing process while maintaining national security and providing a decent examination experience to attract potential investors or business opportunities for Malaysia. Theories applied in the research significantly were beneficial in concluding the scope of research on cross border management at the location of research.
610	2	0	_aFaculty of Industrial Management _xDissertations
650		0	_aUniversities and colleges _xDissertations
650		0	_aTheses
942			_2lcc _cTHESIS