Calming upset customers : [staying effective during unpleasant situations] /
Morgan, Rebecca L.
Calming upset customers : [staying effective during unpleasant situations] / Calming upset customers visual crisp interactive [electronic resource] : Rebecca L. Morgan - Rev. ed. - Menlo Park, CA : Crisp Learning, 1996 - 79 p. : ill. ; 26 cm. - A Fifty-minute series .
1560553840
Customer services
Consumer complaints
Calming upset customers : [staying effective during unpleasant situations] / Calming upset customers visual crisp interactive [electronic resource] : Rebecca L. Morgan - Rev. ed. - Menlo Park, CA : Crisp Learning, 1996 - 79 p. : ill. ; 26 cm. - A Fifty-minute series .
1560553840
Customer services
Consumer complaints