Calming upset customers : [staying effective during unpleasant situations] / Rebecca L. Morgan
Material type:
TextSeries: A Fifty-minute seriesPublication details: Menlo Park, CA : Crisp Learning, 1996Edition: Rev. edDescription: 79 p. : ill. ; 26 cmISBN: - 1560553840
- Calming upset customers [electronic resource] : visual crisp interactive
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Open Shelf
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UMPLIB GAMBANG | HF5415.5 .M67 1996 (Browse shelf(Opens below)) | 1 | Available | 0000018908 | ||
Accompanying Material
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UMPLIB GAMBANG | CD 1822 | HF5415.5 .M67 1996 (Browse shelf(Opens below)) | 1 | Available | 0000018909 |