Telephone courtesy & customer service /

Finch, Lloyd C.

Telephone courtesy & customer service / Telephone courtesy & customer service [electronic resource] Lloyd Finch - 3rd ed. - Menlo Park, Calif. : Crisp Publications, c2000 - 104 p. : ill. ; 26 cm. - A Fifty-minute series .


System requirements : Windows 95/98, or Windows NT4 or later

1560525770


Customer services
Telephone etiquette

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