Telephone courtesy & customer service / (Record no. 34020)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00980nam a22002657a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000020044 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251117144326.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 070608 2000 cau 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1560525770 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201107131917 |
| Level of effort used to assign nonsubject heading access points | VLOAD |
| Level of effort used to assign subject headings | 200908141322 |
| Level of effort used to assign classification | VLOAD |
| Level of effort used to assign subject headings | 200908141254 |
| Level of effort used to assign classification | VLOAD |
| Level of effort used to assign subject headings | 200908131705 |
| Level of effort used to assign classification | VLOAD |
| -- | 200706081652 |
| -- | kam |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | HF5415.5 .F56 2000 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Finch, Lloyd C. |
| 245 10 - TITLE STATEMENT | |
| Title | Telephone courtesy & customer service / |
| Statement of responsibility, etc. | Lloyd Finch |
| 246 3# - VARYING FORM OF TITLE | |
| Title proper/short title | Telephone courtesy & customer service |
| Medium | [electronic resource] |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Menlo Park, Calif. : Crisp Publications, c2000 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 104 p. : ill. ; 26 cm. |
| 440 #2 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | A Fifty-minute series |
| 538 ## - SYSTEM DETAILS NOTE | |
| System details note | System requirements : Windows 95/98, or Windows NT4 or later |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Telephone etiquette |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not lost | UMPLIB GAMBANG | UMPLIB GAMBANG | 04/09/2019 | HF5415.5 .F56 2000 | 0000023441 | 04/09/2019 | 1 | 04/09/2019 | Open Shelf | ||||
| Not lost | UMPLIB GAMBANG | UMPLIB GAMBANG | 04/09/2019 | CD 2211 | HF5415.5 .F56 2000 | 0000023442 | 04/09/2019 | 1 | 04/09/2019 | Accompanying Material |