Hire the American dream : how to build your minimum wage workforce into a high-performace, customer-focused team /
Melton, Dave.
Hire the American dream : how to build your minimum wage workforce into a high-performace, customer-focused team / Dave Melton and Tim McIntyre - Hoboken, N.J. : Wiley, c2009 - xxii, 197 p. : 24 cm.
Includes bibliographical references and index
Domino’s pizza, New York City : coaching frontline workers to succeed in the world’s toughest pizza market -- Find entry level employees with entrepreneurial spirit -- Recent immigrants have much to offer -- Teach philosophy & opportunity first (the melton speech) -- Teach customer service -- Create a common language of incentives & rewards -- Teach honesty, hard work, loyalty & teamwork -- Accommodate the special needs of your employees -- Make the rules for promotion public -- How to give feedback? -- Tools?
9780470438282
Employee motivation--United States.
Working poor--United States
Minimum wage--United States
Hire the American dream : how to build your minimum wage workforce into a high-performace, customer-focused team / Dave Melton and Tim McIntyre - Hoboken, N.J. : Wiley, c2009 - xxii, 197 p. : 24 cm.
Includes bibliographical references and index
Domino’s pizza, New York City : coaching frontline workers to succeed in the world’s toughest pizza market -- Find entry level employees with entrepreneurial spirit -- Recent immigrants have much to offer -- Teach philosophy & opportunity first (the melton speech) -- Teach customer service -- Create a common language of incentives & rewards -- Teach honesty, hard work, loyalty & teamwork -- Accommodate the special needs of your employees -- Make the rules for promotion public -- How to give feedback? -- Tools?
9780470438282
Employee motivation--United States.
Working poor--United States
Minimum wage--United States