Training in interpersonal skills : tips for managing people at work /

Robbins, Stephen P.

Training in interpersonal skills : tips for managing people at work / Stephen P. Robbins, Phillip L. Hunsaker - 6th ed. - Upper Saddle River, N.J. : Pearson, 2012 - xxiv, 386 p. ; 24 cm.

Includes index

Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures

9780132551748


Supervision of employees
Interpersonal communication

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