Training in interpersonal skills : tips for managing people at work / Stephen P. Robbins, Phillip L. Hunsaker
Material type:
TextPublication details: Upper Saddle River, N.J. : Pearson, 2012Edition: 6th edDescription: xxiv, 386 p. ; 24 cmISBN: - 9780132551748
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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UMPLIB PEKAN | HF5549.12 .R63 2012 (Browse shelf(Opens below)) | 1 | Available | 0000064874 |
Includes index
Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures