Practical speech user interface design /
Lewis, James R.
Practical speech user interface design / James R. Lewis - Boca Raton, FL : CRC Press, 2010 - xvii, 326 p. : 24 cm. - Human factors and ergonomics . - Human factors and ergonomics .
Includes bibliographical references and index
"Although speech is the most natural form of communication between humans, using speech to communicate with machines is anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical speech user interface design. The text presents research and practice-based guidance for the development of usable speech user interfaces, such as the interactive voice response applications designed to provide phone-based call routing and self-service. The author, a leading human factors engineer, covers both high- and low-level decisions and also includes VoiceXML code examples"-- c Provided by publisher
9781439815847
Human--Computer interaction
Automatic speech recognition
Natural language processing (Computer science)
Practical speech user interface design / James R. Lewis - Boca Raton, FL : CRC Press, 2010 - xvii, 326 p. : 24 cm. - Human factors and ergonomics . - Human factors and ergonomics .
Includes bibliographical references and index
"Although speech is the most natural form of communication between humans, using speech to communicate with machines is anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical speech user interface design. The text presents research and practice-based guidance for the development of usable speech user interfaces, such as the interactive voice response applications designed to provide phone-based call routing and self-service. The author, a leading human factors engineer, covers both high- and low-level decisions and also includes VoiceXML code examples"-- c Provided by publisher
9781439815847
Human--Computer interaction
Automatic speech recognition
Natural language processing (Computer science)