Practical speech user interface design / James R. Lewis
Material type:
TextSeries: Human factors and ergonomicsPublication details: Boca Raton, FL : CRC Press, 2010Description: xvii, 326 p. : 24 cmISBN: - 9781439815847
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Open Shelf
|
UMPLIB PEKAN | QA76.9.H85 L49 2010 (Browse shelf(Opens below)) | 1 | Available | 0000064790 |
Includes bibliographical references and index
"Although speech is the most natural form of communication between humans, using speech to communicate with machines is anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical speech user interface design. The text presents research and practice-based guidance for the development of usable speech user interfaces, such as the interactive voice response applications designed to provide phone-based call routing and self-service. The author, a leading human factors engineer, covers both high- and low-level decisions and also includes VoiceXML code examples"-- c Provided by publisher