Brilliant coaching : how to be a brilliant coach in your workplace /

Starr, Julie

Brilliant coaching : how to be a brilliant coach in your workplace / Julie Starr - 2nd ed. - New York, NY : Pearson Prentice Hall, 2012 - xiii, 200 p. ; 22 cm.

Includes index

Awareness -- What is coaching? -- What is the mindset of a coaching manager -- How does our ego limit our ability to coach? -- Ability -- Building rapport or relationship -- Focused listening -- Effective questioning -- A flexible style of influence -- Constructive feedback -- Application -- Off-line : when the coachee has the topic or agenda -- Off-line : when the manager has the topic or agenda -- Off-line : when both the coachee and the manager have things to discuss -- On-line : response coaching -- Action -- Taking your learning forward -- Index

9780273762423 (pbk.)


Employees--Coaching of.
Employee motivation
Management

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