Brilliant coaching : how to be a brilliant coach in your workplace / Julie Starr
Material type:
TextPublication details: New York, NY : Pearson Prentice Hall, 2012Edition: 2nd edDescription: xiii, 200 p. ; 22 cmISBN: - 9780273762423 (pbk.)
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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Open Shelf
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UMPLIB PEKAN | HF5549.5.C53 S73 2012 (Browse shelf(Opens below)) | 1 | Available | 0000068799 |
Includes index
Awareness -- What is coaching? -- What is the mindset of a coaching manager -- How does our ego limit our ability to coach? -- Ability -- Building rapport or relationship -- Focused listening -- Effective questioning -- A flexible style of influence -- Constructive feedback -- Application -- Off-line : when the coachee has the topic or agenda -- Off-line : when the manager has the topic or agenda -- Off-line : when both the coachee and the manager have things to discuss -- On-line : response coaching -- Action -- Taking your learning forward -- Index