Normal view MARC view ISBD view

High-Tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce /

Solomon, Micah

High-Tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce / Micah Solomon - New York : American Management Association, c2012 - xii, 194 p. ; 24 cm.

Includes bibliographical references (p. 179-189) and index

ISBN: 9780814417904 0814417906

Subjects--Topical Terms:
Customer services
Customer services--Technological innovations
Customer loyalty

Place hold
Print
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)