The Customer culture imperative : a leader's guide to driving superior performance /
Brown, Linden
The Customer culture imperative : a leader's guide to driving superior performance / Dr. Linden R. Brown and Chris L. Brown - New York : McGraw-Hill Education, 2014 - xvii, 318 p. : ill. ; 23 cm.
Includes bibliographical references and index
9780071821148 0071821147
Leadership
Consumer satisfaction
The Customer culture imperative : a leader's guide to driving superior performance / Dr. Linden R. Brown and Chris L. Brown - New York : McGraw-Hill Education, 2014 - xvii, 318 p. : ill. ; 23 cm.
Includes bibliographical references and index
9780071821148 0071821147
Leadership
Consumer satisfaction