The Customer culture imperative : (Record no. 75212)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00912nam a2200253 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000088361 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251125095834.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150617t2014 nyua f 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780071821148 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071821147 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201506171502 |
| Level of effort used to assign nonsubject heading access points | safura |
| Level of effort used to assign subject headings | 201506171501 |
| Level of effort used to assign classification | safura |
| -- | 201506171501 |
| -- | safura |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | HD57.7 .B76 2014 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Brown, Linden |
| 245 14 - TITLE STATEMENT | |
| Title | The Customer culture imperative : |
| Remainder of title | a leader's guide to driving superior performance / |
| Statement of responsibility, etc. | Dr. Linden R. Brown and Chris L. Brown |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | McGraw-Hill Education, |
| Date of publication, distribution, etc. | 2014 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvii, 318 p. : |
| Other physical details | ill. ; |
| Dimensions | 23 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Leadership |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumer satisfaction |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Brown, Chris L. |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not lost | UMPLIB PEKAN | UMPLIB PEKAN | 04/09/2019 | 92.67 | HD57.7 .B76 2014 | 0000097824 | 04/09/2019 | 1 | 92.67 | 04/09/2019 | Open Shelf |