MARC details
| 000 -LEADER |
|---|
| fixed length control field |
00764nam a2200217 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls000004006 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20251117142050.0 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0873892097 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201107131655 |
| Level of effort used to assign nonsubject heading access points |
VLOAD |
| Level of effort used to assign subject headings |
200908141019 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200908140951 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200908131513 |
| Level of effort used to assign classification |
VLOAD |
| -- |
200606141116 |
| -- |
VLOAD |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
HD9980.5 .L67 1993 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Losardo, Mary M |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
At the service quality frontier : |
| Remainder of title |
a handbook for managers, consultants, and other pioneers / |
| Statement of responsibility, etc. |
Mary M Losardo, Norma M Rossi |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Milwauke, Wisconsin: |
| Name of publisher, distributor, etc. |
ASQC Quality Press, |
| Date of publication, distribution, etc. |
1993 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
129 p.; |
| Dimensions |
25 cm. |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Service industries |
| General subdivision |
Quality control |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Service industries |
| General subdivision |
Management |
| 700 12 - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Rossi, Norma M |