MARC details
| 000 -LEADER |
|---|
| fixed length control field |
00999nam a2200265 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls000025757 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20251117144527.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
080326t2002 enka b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
1856044491 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781856044493 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201107132003 |
| Level of effort used to assign nonsubject heading access points |
VLOAD |
| Level of effort used to assign subject headings |
200908141421 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200908141353 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200908131742 |
| Level of effort used to assign classification |
VLOAD |
| -- |
200803261201 |
| -- |
norsaini |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
Z711 .B85 2002 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Building a successful customer-service culture : |
| Remainder of title |
a guide for library and information managers / |
| Statement of responsibility, etc. |
edited by Maxine Melling and Joyce Little |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
London : |
| Name of publisher, distributor, etc. |
Facet, |
| Date of publication, distribution, etc. |
2002 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 212 p. ; |
| Dimensions |
25 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Order by NAS |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Public services (Libraries) |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Libraries |
| General subdivision |
Customer services |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Melling, Maxine. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Little, Joyce. |