MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01834nam a2200277 a 4500 |
| 001 - CONTROL NUMBER |
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| control field |
vtls000033038 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20251117145248.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
081127t2008 xxua f b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0787998311 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780787998318 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201107132100 |
| Level of effort used to assign nonsubject heading access points |
VLOAD |
| Level of effort used to assign subject headings |
200911021207 |
| Level of effort used to assign classification |
fauzi |
| Level of effort used to assign subject headings |
200908141539 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200908141509 |
| Level of effort used to assign classification |
VLOAD |
| -- |
200811271602 |
| -- |
farina |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
JK468.T67 B45 2008 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Keehley, Patricia. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Benchmarking in the Public and Nonprofit Sectors: Best Practices for Achieving Performance Breakthroughs / |
| Statement of responsibility, etc. |
by Patricia Keehley, Neil Abercrombie |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2nd ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
San Francisco : |
| Name of publisher, distributor, etc. |
Jossey-Bass, |
| Date of publication, distribution, etc. |
c2008 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xiv, 241 p. : |
| Other physical details |
ill. ; |
| Dimensions |
25 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Rev. ed. of: Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies / Patricia Keehley ... [et al.]. 1997 |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
PART ONE: WELCOME TO BENCHMARKING -- Foundations of Benchmarking -- Benchmarking and Performance Measures -- PART TWO: BENCHMARKING METHODS -- Preparing for Benchmarking -- The Traditional Benchmarking Method -- The Solution-Driven Benchmarking Method -- PART THREE: BENCHMARKING IN SECTORS -- Benchmarking in State and Local Governments -- Benchmarking in Nonprofits -- Benchmarking in the International Community -- PART FOUR: BENCHMARKING AND ACCOUNTABILITY -- Benchmarking for Improving Accountability -- Benchmarking and Performing an Audit -- Conclusion |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Total quality management in government |
| Geographic subdivision |
United States |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Benchmarking (Management) |
| Geographic subdivision |
United States |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Abercrombie, Neil N. |
| 730 0# - ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Benchmarking for best practices in the public sector |