Help desk system / (Record no. 4774)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01958nam a2200241 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000076551 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251114204608.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140106t2012 my da f m 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | THE0002367(Local) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201905271205 |
| Level of effort used to assign nonsubject heading access points | shamsul |
| -- | 201401061646 |
| -- | nabilah |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | T58.5 .I99 2012 rs Bc. |
| 100 0# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Izzat Hafifi Ahmad Ariza |
| 245 10 - TITLE STATEMENT | |
| Title | Help desk system / |
| Statement of responsibility, etc. | Izzat Hafifi Ahmad Ariza |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Kuantan, Pahang : |
| Name of publisher, distributor, etc. | UMP, |
| Date of publication, distribution, etc. | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvi, 68 p. : |
| Other physical details | ill. ; |
| Dimensions | 30 cm. |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Project paper (Bachelor of Computer Science (Computer Systems and Networking)) -- Universiti Malaysia Pahang – 2012 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Bibliography : p. 64 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Essentially, the Help Desk is a central point which problem or issues are reported and subsequently managed or coordinated. The role of the Help Desk System is providing support for employees within an organization, where the system can give solution the problem are reported as soon as possible. Help Desk System was developed to provide technical information to users and solves technical problem by providing support and information. This system was developed based on observations of current mobile technology growing. With web based and web mobile Help Desk System, organization can access information at anytime and anywhere. In order to finish this project, System Development Life Cycle (SDLC) method has been adopted in developing this project. System Development Life Cycle (SDLC) has been chosen because the system had to be developed in short period of time. Help Desk System has been developed by using Aptana Studio for the interface and PHP (Hypertext Preprocessors) for scripting language and Adobe Dreamweaver 5.5 and mobile jquery for developed the web mobile section. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Information technology |
| General subdivision | Customer services |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not lost | Not for loan | UMPLIB GAMBANG | UMPLIB GAMBANG | 04/09/2019 | T58.5 .I99 2012 rs Bc. | 0000079019 | 04/09/2019 | 1 | 04/09/2019 | Final Year Report | |||
| Not lost | Not for loan | UMPLIB GAMBANG | UMPLIB GAMBANG | 04/09/2019 | CD 7687 | T58.5 .I99 2012 rs Bc. | 0000079020 | 04/09/2019 | 1 | 04/09/2019 | Final Year Report |