MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01291nam a2200277 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls000063189 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20251125093343.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
120724t2012 paua f b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781613500446 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201411141530 |
| Level of effort used to assign nonsubject heading access points |
azhar |
| Level of effort used to assign subject headings |
201302251146 |
| Level of effort used to assign classification |
jamie |
| -- |
201207241121 |
| -- |
safura |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
HF5415.5 .C87 2012 f |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Customer relationship management and the social and semantic web : |
| Remainder of title |
enabling cliens conexus / |
| Statement of responsibility, etc. |
editors by Ricardo Colomo-Palacios, Joao Varajao, Pedro Soto-Acosta |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Hershey, PA : |
| Name of publisher, distributor, etc. |
Business Science Reference, |
| Date of publication, distribution, etc. |
c2012 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xvi, 342 p. : |
| Other physical details |
ill. ; |
| Dimensions |
29 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"This book provides an overview of the field of the Semantic Web, social Web and CRM by uniting various research studies from different subfields, exploring the opportunities and challenges confronting organizations using Web 2.0 and 3.0" |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer relations |
| General subdivision |
Management |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Semantic Web |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Online social networks |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Colomo-Palacios, Ricardo |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Varajao, Joao |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Soto-Acosta, Pedro |