Delivering world-class technical support / Navtej (Kay) Khandpur and Lori Laub

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Material type: Text

TextPublication details: New York : Wiley, c1997Description: xiv, 322 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB PEKAN	QA76.9.T43 K52 1997 (Browse shelf(Opens below))	1	Available		0000001453

"Wiley Computer Publishing."

Includes bibliographical references (p. 312-313) and index