The invisible customer : strategies for successful customer service down the wire / Brian Clegg

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Material type: Text

TextPublication details: London : Kogan Page, 2000Description: vii, 216 p. ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HF5415.5 .C53 2000 (Browse shelf(Opens below))	1	Available		0000010408

Includes bibliographical references and index