Pengurusan khidmat pelanggan : petua dan teknik / Rahmat Ismail

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Material type: Text

TextPublication details: Kuala Lumpur : Utusan Publications & Distributors, 2001Description: xv, 152 p. : ill. ; 22 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HF5415.5 .R33 2001 (Browse shelf(Opens below))	1	Available		0000000833

Includes bibliographical references