Call center success : essential skills for CSRs / Finch, Lloyd C.

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Material type: Text

TextSeries: A Fifty-minute seriesPublication details: Menlo Park, CA : Crisp Learning, 2000Description: 120 p. : ill. ; 26 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HE8788 .F56 2000 (Browse shelf(Opens below))	1	Available		0000019015