Delighting your customers : delivering excellent customer service without breaking the bank / Avril Owton

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Material type: Text

TextPublication details: London : A & C Black Publishers , 2007Description: 166 p. ; 17 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HF5415.5 .O98 2007 k (Browse shelf(Opens below))	1	Available		0000034094