World class IT service delivery / Peter Wheatcroft.

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Material type: Text

TextPublication details: Swindon, U.K. : BCS, 2008.Description: xviii, 162 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HD30.2 .W46 2008 (Browse shelf(Opens below))	1	Available		0000031135

Includes bibliographical references (p. 159) and index.