Service is front stage : positioning services for value advantage / James Teboul

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Material type: Text

TextSeries: INSEAD business pressPublication details: Hampshire [England] ; New York : Palgrave Macmillan, 2006Description: xi, 161 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HF5415.5 .T43 2006 (Browse shelf(Opens below))	1	Available		0000047605

Includes bibliographical references and index