Working with difficult people / William Lundin, Kathleen Lundin, and Michael S. Dobson
Material type:
TextPublication details: New York : AMACOM, c2009Edition: 2nd edDescription: 120 p. : ill. ; 23 cmISBN: - 9780814401682 (pbk.)
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Open Shelf
|
UMPLIB GAMBANG | HD42 .L86 2009 (Browse shelf(Opens below)) | 1 | Available | 0000040049 |
Includes index
How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people