Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior / Kerry Patterson ... [et al.]

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Material type: Text

TextPublication details: New York : McGraw-Hill , 2005Description: 281 p. : ill. ; 23 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HM1121 .C78 2005 (Browse shelf(Opens below))	1	Available		0000040098