Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers

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Material type: Text

TextPublication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009Description: xiv, 574 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HD62.15 .S86 2009 (Browse shelf(Opens below))	1	Available		0000054894

Includes bibliographical references (p. 555-564) and index