Baldrige award winning quality : how to interpret the Baldrige criteria for performance excellence / Mark Graham Brown

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Material type: Text

TextPublication details: Boca Raton : CRC Press , c2008Edition: 17th edDescription: xix, 362 p. : ill. ; 28 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HD62.15 .B76 2008 (Browse shelf(Opens below))	1	Available		0000050509

Covers the 2008 award criteria

Includes bibliographical references