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Effective customer service : ten steps for technical professions / David L. Goetsch, Stanley B. Davis

By: Contributor(s): Material type: TextTextSeries: NetEffect seriesPublication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2004Description: xv, 288 p. : ill. ; 24 cmISBN:
  • 9780130485298
  • 0130485292
Subject(s):
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Open Shelf Open Shelf UMPLIB GAMBANG HF5415.5 .G64 2004 (Browse shelf(Opens below)) 1 Available 0000057642

Includes bibliographical references and index

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