Critical success factors simplified : implementing the powerful drivers of dramatic business improvement / Marvin T. Howell
Material type:
TextPublication details: Boca Raton, FL : Productivity Press, 2010Description: x, 146 p. : ill. ; 27 cmISBN: - 9781439811177
- 1439811172
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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UMPLIB GAMBANG | HD58.9 .H69 2010 (Browse shelf(Opens below)) | 1 | Available | 0000062043 |
Includes bibliographical references and index
Introduction -- Identifying CSFs: external CSFs -- Identifying CSFs: internal CSFs -- The CSF achievement model -- Strategic planning and CSFs -- A systems example using CSFs: ISO 14001 -- Benchmarking and CSFs -- Critical success measures for process success -- Improving job performance through CSFs -- CSFs for individuals -- Conclusion