IT services : costs, metrics, benchmarking, and marketing / Anthony F. Tardugno, Thomas R. DiPasquale, Robert E. Matthews

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Material type: Text

TextPublication details: Upper Saddle River, N.J. : Prentice Hall PTR, c2000Description: xvii, 201 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HD9696.67.A2 T37 2000 (Browse shelf(Opens below))	1	Available		0000070291

Includes bibliographical references and index