Normal view MARC view ISBD view

The role of emotional intelligence on the outcome of negotiation in construction procurement / Lee Wai Khwan

By:

Lee, Wai Khwan

Material type: Text

TextPublication details: Kuantan, Pahang : UMP, 2014Description: xiii, 63 p. : ill. (some col.) ; 30 cm. + 1 CD-ROMISBN:

THE0001514(Local)

Subject(s):

Online resources:

Access in library only

Dissertation note: Project paper (Bachelor of Project Management with Honours) -- Universiti Malaysia Pahang - 2014 Abstract: Negotiation is a process that involves the interaction of emotion. In the other word, Emotion has significant impact in manipulate the result of negotiation. Both of these elements are relevant to each other indirectly. The interesting facts inspire the thought to create this research. This research was conducted to recognize the effect of the dimensions of Emotional Intelligence (EI) on the outcome of negotiation in construction procurement. There are two main objectives in this study, to identify the dimension of EI that affects the outcome of negotiation in construction procurement conflict and to determine the component of EI that has the greatest influential to the outcome of negotiation in construction procurement conflict. Sets of questionnaires were distributed and data was collected by mail and walk-in. Based on feedbacks from the respondents, most of them are aware about the importance of EI in negotiation. The result from the analysis shown that, the four dimensions of EI is identified as factor which can affects the outcome of negotiation in construction procurement conflict. Lastly, the result of comparison of average mean between all dimensions shown relationship management is the main factors which influencing the outcome of negotiation in construction procurement conflict

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings ( 2 )
Title notes ( 4 )

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Final Year Report	UMPLIB GAMBANG	HD39.5 .L44 2014 r Bc. (Browse shelf(Opens below))	1	Not for loan		0000100697
Final Year Report	UMPLIB GAMBANG	CD 8993 \| HD39.5 .L44 2014 r Bc. (Browse shelf(Opens below))	1	In Transit		0000100698

Faculty of Industrial Management

Project paper (Bachelor of Project Management with Honours) -- Universiti Malaysia Pahang - 2014

Bibliography : p. 47-51

Negotiation is a process that involves the interaction of emotion. In the other word, Emotion has significant impact in manipulate the result of negotiation. Both of these elements are relevant to each other indirectly. The interesting facts inspire the thought to create this research. This research was conducted to recognize the effect of the dimensions of Emotional Intelligence (EI) on the outcome of negotiation in construction procurement. There are two main objectives in this study, to identify the dimension of EI that affects the outcome of negotiation in construction procurement conflict and to determine the component of EI that has the greatest influential to the outcome of negotiation in construction procurement conflict. Sets of questionnaires were distributed and data was collected by mail and walk-in. Based on feedbacks from the respondents, most of them are aware about the importance of EI in negotiation. The result from the analysis shown that, the four dimensions of EI is identified as factor which can affects the outcome of negotiation in construction procurement conflict. Lastly, the result of comparison of average mean between all dimensions shown relationship management is the main factors which influencing the outcome of negotiation in construction procurement conflict