Customer service : skills for success / Robert W. Lucas

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Material type: Text

TextPublication details: New York : McGraw-Hill Education, 2015Edition: 6th edDescription: xxv, 436 p. : col. ill. ; 27 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB PEKAN	HF5415.5 .L83 2015 (Browse shelf(Opens below))	1	Available		0000098727

Includes bibliographical references and index