Return on process (ROP) : getting real performance results from process improvement / Michael West

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Material type: Text

TextPublication details: Boca Raton, FL : CRC Press, 2013Description: xxxviii, 352 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HD58.87 .W47 2013 (Browse shelf(Opens below))	1	Available		0000106627

Includes bibliographical references and index