Communication skills [electronic resource] : business calls

Material type: FilmFilmSeries: The business sense series (Interactive CD-ROM training)Publication details: [Basel] : Xebec Multimedia Solutions Ltd/McGraw-Hill, 1999Description: 1 computer disc : sd., col. : 12 cmISBN:
  • MED0002183(Local)
Subject(s):
Contents:
Module 1 : Preparation -- Module 2 : Transferring/passing on -- Module 3 : Messages -- Module 4 : Taking a call -- Module 5 : Making a call -- Module 6 : Difficult calls -- Module 7 : Ending a call -- Module 8 : After the call
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
CD and DVD CD and DVD UMPLIB GAMBANG com HF5541.T4 C66 1999 (Browse shelf(Opens below)) 1 Not for loan 0000023471

Softcopy of handbooks and guides are included in the CD ROM ; Multiuser

Module 1 : Preparation -- Module 2 : Transferring/passing on -- Module 3 : Messages -- Module 4 : Taking a call -- Module 5 : Making a call -- Module 6 : Difficult calls -- Module 7 : Ending a call -- Module 8 : After the call

Minimum systems requirements : windows 98 or higher, CD-ROM drive, sound card, SVGA graphic card, MPEG

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