Trust and reputation for service-oriented environments : technologies for building business intelligence and consumer confidence / Elizabeth Chang, Tharam Dillon, Farookh K. Hussain
Material type:
TextPublication details: Chichester, England ; Hoboken, NJ : John Wiley & Sons Inc., c2006Description: xix, 349 p. : ill. ; 26 cmISBN: - 0470015470 (cloth : alk. paper)
- 9780470015476 (cloth : alk. paper)
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
|
|
UMPLIB GAMBANG | HF5548.32 .C47 2006 | HF5548.32 .C43 2006 (Browse shelf(Opens below)) | 1 | Available | 0000039390 |
Includes bibliographical references and index