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Fundamentals of selling : customers for life through service / Charles M. Futrell by
Edition: 13th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, NY : McGraw-Hill/Irwin, 2014
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5438.25 .F88 2014.

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ABC's of relationship selling through service / Charles M. Futrell by
Edition: 10th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, NY : McGraw-Hill Companies,Inc, 2009
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5438.25 .F88 2009.

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