50 activities for achieving excellent customer service /
Doane, Darryl S.
50 activities for achieving excellent customer service / 50 activities for achieving excellent customer service [computer file] Darryl S. Doane, Rose D. Sloat, authors & editors - Amherst, MA: HRD Press, 2003 - xiii, 257 p. (looseleaf) : ill. ; 28 cm. + 1 computer disc
Includes bibliographical references and index
0874257379
Customer services
Service industries workers--Training of
50 activities for achieving excellent customer service / 50 activities for achieving excellent customer service [computer file] Darryl S. Doane, Rose D. Sloat, authors & editors - Amherst, MA: HRD Press, 2003 - xiii, 257 p. (looseleaf) : ill. ; 28 cm. + 1 computer disc
Includes bibliographical references and index
0874257379
Customer services
Service industries workers--Training of